Contact Us
Self Service / Help / FAQ
Frequently Asked Questions: Over 80% of our customer enquiry answers are here.
Christmas and New Year Trading Information
We wish all our customers and partners a Merry Christmas and Happy New Year. Please note that enquiries may be delayed on the following dates over the Christmas and New Year period.
Wednesday 24/12/2025 - Sunday 04/01/2026
Christmas Cut Off Times
Orders received before 5:00pm EST Monday 22/12/2025 will be processed before
Christmas. Delivery is subject to stock availability and courier services. After that orders will continue to be processed and dispatched from warehouse only with reduced staff, therefore orders might be delayed during the break. Email enquiries may be delayed until Wednesday 07/01/2026.
Office will resume operation on Monday 05/01/2026
Enquiries will resume normal operation on Wednesday 07/01/2026
Technical Support and Warranty Returns
Please do not send anything to us for warranty after Friday 19/12/2025
Our Technical/ Warranty department will resume operation on Wednesday 07/01/2026
Once again a big thank you to all our customers and partners who have supported us during 2025. We wish you all a very Merry Christmas and Happy New Year.
Email Us
